Shipping Policy

Free worldwide shipping

Every order ships insured and tracked, no matter your country.

Timing

• Handling: 1–3 business days
• Transit: 7–10 business days
• Total delivery estimate: 8–13 business days
• Shipping cost: Free worldwide, insured
• Returns window: 30 days (free returns)

Tracking

You receive a tracking number by email the moment the box leaves our lab.

Customs & Duties

International orders may attract local customs duties. Any fees are the responsibility of the buyer.

Returns

We accept returns within 30 days of delivery for a full refund. Free returns. Items must be unworn and in original packaging. See our full returns policy for details.

Questions

Reach us any time at support@vvslabjewelry.com — we usually reply within 24 hours.