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FAQ
Questions.
Answered.
Still not sure? Slide in our DMs on Instagram — we reply in minutes.
Yes. Moissanite has the same thermal conductivity as diamond, so every piece we sell passes standard diamond testers. You get real-world diamond shine at a fraction of the price.
US and Canada: 3-5 business days. UK & EU: 5-8 business days. Rest of world: 7-14 business days. All orders ship insured and tracked, free worldwide.
We offer 30-day returns on any un-worn piece in its original box. Custom grillz are final sale once the mold is cast.
Our silver chains are solid 925 sterling silver, our gold chains are solid 14K or 18K depending on the SKU. Nothing we sell is base-metal plated.
Yes. Email custom@vvslabjewelry.com with your idea or reference pics. We handle custom Cuban chains, pendants and grillz in-house — turnaround is typically 2-4 weeks.
The Ice Report
Know Before You Glow
Moissanite Watches: Get the Diamond Look Without the Diamond Price
Whether you're ready to buy moissanite watches for yourself or you're just narrowing down options for later, taking the time to understand what you're paying for makes the eventual purchase feel a lot more satisfying than an impulse buy ever does.
Miami Cuban Link Chain Buying Guide: Width, Weight & Icing
Complete guide to buying a Miami Cuban link chain — 6mm to 25mm widths, solid gold vs iced out prong Cuban vs baguette Cuban, moissanite vs diamond icing, and how to match your chain to your pendant.
Moissanite vs Lab Diamond Jewelry: Which Hip Hop Ice Wins
VVS moissanite passes the diamond tester at 1/10th the price of lab-grown diamond. Full breakdown of hardness, brilliance, resale value and which one is right for your hip hop chain, watch or grillz.